Our Quality Policy
Introduction
Performance Engineered Solutions (PES) Ltd., is an innovative product development team that uses advanced materials and manufacturing technologies to provide engineering and design solutions for our clients. Through the expertise, capability, and creativity of our team, we will continually strive to deliver outstanding solutions for our clients.
The company aims to maintain its high standards and reputation, and has implemented a Quality Management System approved to BS EN ISO 9001:2015 standards.
It also includes a commitment to meet the requirements of our clients, learn from feedback, as well as ensure we adhere to our legal obligations and regulatory requirements. We will also focus on the continual development of the system and ensure it remains effective.
All personnel within the company are responsible for the quality of their work. The Business strives to install a culture of continual improvement and has established systems to assist all personnel to achieve the standards required and will provide training where appropriate.
The Policy, Business and its procedures necessary to achieve this certification are described in our Quality Manual. The Leadership Team is responsible for continually monitoring the Quality Management System and will regularly assess the system’s implementation, status, and effectiveness.
See more about ISO 9001 Standards here.
Our Quality in action
The first stage of a medium to large engineering design services project is the scoping stage. This allows the client to fully agree on a defined project approach from the beginning and ensures we maintain expectations for standards and quality.
Once signed-off we move to the development and delivery stages. There can be five or more stages depending on the complexity of the project and deliverables. We deliver, review and sign off each stage before proceeding to the next level.
This approach is particularly important in research & development (R&D) environments as neither the client or PES can 100% guarantee the outcome. There may be multiple outcomes, (including IP opportunities), and realising the full expectations of the original concept may not be achievable. This can be due to restrictions on the technology available or the project budget.
Due to this environment, communication and the staged approach is crucial. PES always looks to take ownership, (with the client’s permission) to drive the project from start to conclusion. If at any time we move from the original brief, we will revisit the project and expectations.
To ensure the quality of project delivery, we create a culture of collaboration and trust with our clients. Innovation is continuous and cyclical, which means our process will generally only stop when the client no longer wishes to further evolve a particular product or process.
Our team will always challenge the ‘norm’ and respectfully question our clients’ approach to a solution. This ensures a robust decision process and maintains the quality of the solution. We also look to understand the challenges, the people, and the requirements to deliver simple, but evolving solutions.